Coachhire4u.com is a busy passenger transport Operator based at Luton Airport operating 30 + Coaches and Buses, in addition acts as a booking agent for other mini-bus and Coach Operators around the UK. The operation dates back to 1969 We are looking to add a new day time Operations Controller to the team, there are 9 colleagues within the operations team + 2 Cleaners, 3 mechanics and one coach painter that make up the team to ensure a quality service delivery The Operations Controller role will involve direct communication with our clients, assisting and communicating with drivers and contractors. Updating system records, taking phone calls and acting on the communication, taking action to resolve issues swiftly, delivering messages between departments ETC. Ensuring the operation runs smoothly within compliance and regulations, continually monitoring live operations and communicating with drivers, contractors and customers to ensure service delivery. Use of technology and computers is essential and the ability to communicate and manage people. This position is perfect for an experienced Operations Controller or a good place to start If you have operational experience with in a different industry

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