Job Title:TransportFirst Line Manager
Location:Runcorn
Remuneration:£34,000.00per annum
Shifts:Tuesday to Friday(10:00 - 20:00) and Saturday (09:00 - 19:00)
Requirements:Demonstrable experience in a similar role, strong people management capabilities, ability to lead from the front
Ignition Driver Recruitment are looking for a reliable, experiencedTransportFirst Line Managertojoin our team and play a vital role in keeping the supply chain moving.
Our client is looking for someone with a demonstrable experience in a similar role, who can lead from the front and remain resilient under pressure. The working hours will require some flexibility simply due to the different demands of the business.
Transport First Line Manager - What You'll Do

• Lead the transport operation during your shift, ensuring safety, service, cost and people KPIs are consistently achieved while upholding transport compliance and legal standards
• Conduct key people management activities including 11s, absence reviews, performance management discussions and supporting HR investigations
• Oversee Health & Safety and transport audits, drive corrective actions, and ensure the operation remains fully compliant
• Manage customer escalations and complaints arising from a high volume of weekly deliveries, carrying out investigations and implementing service improvements
• Use multiple computer systems daily, producing accurate reports and resource plans using spreadsheets and operational data
• Plan next-day transport resources, ensuring effective driver and vehicle allocation, and lead team briefs to align colleagues with operational priorities
• Support accident management processes, maintain high standards of transport compliance, and communicate clearly with senior leaders and the client

This is a really varied role, and it requires someone who can think on their feet, and problem solve quickly.
About you - what you need:

• Demonstrable experience within a similar role, experience supervising a team and an operational understanding of a fast-paced transport environment, includinga deep understanding of transport legislation, compliance requirements and best practice
• Strong HR and people management capability, including experience with absence, performance, conduct and investigations
• Confident in managing customer escalations and service issues, with a professional and solutions-focused approach
• Ability to lead from the front, take ownership and remain resilient under pressure
• Strong planning, organisational and problem-solving skills, with the ability to juggle competing priorities

You must be a UK resident to be considered for this opportunity. We are unable to assist with VISA applications and cannot assist with relocation.
If you are a strong leader, and you are able to implement and manage change, as well as planning and using resources in a cost effective manner, this role would suit.
Click to apply today.

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