To support the smooth and efficient allocation of transport work across by coordinating the daily schedules of over 35 drivers. The Transport Control team handles over 200 incoming calls daily and manages 800-1,100 job allocations, ensuring timely collections and exceptional service delivery to internal and external stakeholders. Key Responsibilities Allocate regular and ad-hoc collections to drivers and contractors

Manage route allocation and driver schedules to ensure full coverage, including during sickness or holidays

Monitor and account for all previously allocated work using internal and third-party systems

Liaise with drivers, customers, and internal departments to ensure jobs are completed accurately and on time

Provide customers with waybills, courier bags, and mailbags as required

Sign for incoming packages and notify recipients promptly

Operate forklift trucks (FLT) for loading/unloading vans and lorries

Collaborate with Customer Services, Sales, Logistics, and Operations to resolve customer issues and queries

Ma...