Trade Counter Sales Assistant

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We are currently in an exciting period of expansion in the Yorkshire area and are looking for a Trade Counter Sales Assistant to join our business on our journey to expand our customer base and reach new heights!Smiths Hire is a Regional award-winning Equipment & Tool Hire provider with the capability to deliver Nationally on Powered Access and Plant Equipment.As a Trade Counter Sales Assistant you must have:Organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.Exceptional level of customer service in all areas. You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.Confidence in your ability and have a passion for sellingTelephone based sales and customer facing service experienceAn excellent telephone manner and the ability to build rapport with customersStrong administration skills and be computer literateThe Trade Counter Sales Assistant responsibilities are;Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.Taking of orders, processing and following them through to completion.Arranging delivery and collection of orders in according with the customers requirements.Liaising, where required, with other depot employees, customers, depots, workshops and sales teamsEnsuring that all opportunities to maximise the depot and the groups sales to a customer are attainedEnsuring that all products hired to customers are safe and have been properly tested in accordance with company proceduresProcessing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirementsKeep the Depot Manager informed of any repairs and maintenance of equipment requiredKeeping the depot, and in particular the hire desk area, tidy at all timesCarry out other tasks and duties as requiredThis is a Full Time Position working Monday - FridayBenefits what we offer youSalary: Depending on experience25 Days plus statutory holidays (33 days in total)An extra 2 days holiday after 5 years serviceWeekly payFREE tool hire for all employees - Excluding consumables and deliveryGroup Life Cover is provided at three times your annual salaryMy Wellbeing ServicesEmployee Referral SchemePension schemeFull uniform providedDiscounted personal legal servicesJBRP1_UKTJ
Location:
West Yorkshire
Job Type:
FullTime

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