OverviewTesco UK • Oxford • Permanent • Apply by 15-May-2026Availability WindowDays From time To time Mon 22:00:00 07:00:00 Tue 22:00:00 07:00:00 Wed 22:00:00 07:00:00Shift Leader pay starts from £14.76 an hour; increases to £15.97 for stores inside the M25. For hours worked between midnight and 6am, a night premium of £2.35 per hour applies. Additional payments may also apply depending on location.New colleagues joining Tesco are offered a minimum of 16 guaranteed hours each week. If you’d like to work fewer hours (to a minimum of 12), we have opportunities and would love to hear from you.The availability windows describe periods in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. If your available times are close to but not exactly the advertised times, we’d still love to hear from you. Click here to read more.Customers are at the heart of everything we do.It takes a lot of great people to run a Tesco store, and a great Shift Leader to support them. From helping customers to keeping store operations on track, the Shift Leader role is rewarding and involves overseeing the store from the shop floor and striving to improve service for customers, colleagues and communities every day.As a Shift Leader you will:Work in a fast-paced retail environment with varietyTake ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectationsBe there for customers, listening to them and helping them leave the store with what they came forLook for ways to improve service, including coaching colleagues and giving feedback to the teamGuide and support colleagues in-store, ensuring a safe place to work and shopMaintain an understanding of store performance and assist managers in delivering actions to improve operationsLead from the front and set a great example for your colleaguesPlease note you need to be 18 or over to apply for this role.What is in it for youThere are many reasons Tesco is a great place to work. Here are a few:There’s bags of variety. Shift Leaders have flexible hours and shift patterns to suit your lifestyleDevelopment opportunities with ongoing training to support your career growthAn inclusive environment where everyone’s welcomeYour voice matters and your ideas and opinions are valuedWellbeing support and resources for mind, body and lifeLife cover of five times pay and an award-winning pension with matching contributions up to 7.5%Benefits to suit you, including discounts and cycle-to-work schemesUniform provided and policies to support you through life’s momentsAccess to colleague networks for colleagues from diverse backgroundsLearn more about the available benefitsOur benefits include:Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)Flexible working from day oneColleague Clubcard discounts up to 15% during pay-day weekendsAccess to free wellbeing services and resourcesLife cover and a pension with employer contributionsChoice of additional benefits including discounts, shares, and cycle-to-workUniform providedAccess to colleague networks and information about benefitsYou will be responsible forCoordinating the store team to deliver an easy, fuss-free shopping experience for customersSupporting colleagues to deliver daily priorities and take regular breaksOpening and closing the store and completing duty cover, ensuring decisions are safeBeing the go-to person for colleagues in the absence of a managerKeeping the store clean, tidy, and well-presentedSupporting managers to coordinate seasonal, community and charity eventsContributing to a great team atmosphere that is inclusiveProviding excellent customer service by listening to customersKeeping the team informed on communications and updatesStaying knowledgeable about store performance and looking for improvementsCoordinating store improvements and removing obstacles to serviceFollowing health and safety routines and ensuring colleagues do the sameRecognising and celebrating colleagues providing great serviceYou will needTo be a great role model by delivering thoughtful customer serviceBuild strong, inclusive relationships with colleaguesBe a clear communicator and keep the team informedLead in the absence of the Store ManagerMake good decisions and adapt to changeBe motivating to inspire the teamBe curious and look for ideas to better serve customers and communitiesAbout us Tesco’s vision is to be every customer’s favourite way to shop, with a core purpose to serve customers, communities and the planet a little better every day. Tesco aims to be a responsible and sustainable business for all stakeholders and the communities it serves.Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented. We embrace flexible working and support colleagues through life’s moments. We are committed to an inclusive recruitment process and disability-friendly practices.Please note: Tesco will recruit individuals who have passed the school leavers age. We will provide information about the school leavers age on request.We can only accept candidates over 18 if the role requires early or late hours, or involves work in certain areas. In periods of high application volumes, some roles may close earlier than the advertised date. Feedback is offered to interviewees.For more information about us please visit www.tescoplc.com #J-18808-Ljbffr