Tenancy Support Officer, Bedford, Bedford

Tenancy Support Officer

New Yesterday

Due to expanding our successful Supported Accommodation services, we are looking to recruit someone to join our team providing excellent and progressive tenancy support for our clients. We work with clients to develop independence, choice and control, with the goal of enabling them to live independently in their own individual tenancy. ABOUT THE ROLE: This amazing team provides an environment where every resident has the opportunity to maximise their potential in a supportive, communal home setting. Whether their aspirations are to learn new skills, find long-term employment, or simply to live a settled life, our team are there to mentor and guide clients on their journey. With relevant training, supervision, and support, we expect you to provide a client-focused service in line with the vision, ethos, values and mission of the King’s Arms Project.

RESPONSIBILITIES INCLUDE • Delivering the KAP Tenancy Support services in accordance with the Service Specification agreed with KAP leadership and Funders. • Promptly identifying which clients are likely to benefit most from services and providing tailored support to suit their needs. • Spending time every week with clients to make assessments of their current circumstances and holistic needs. • Supporting clients to secure and sustain move on accommodation: rent payments, utilities, neighbour disputes, budgeting, reporting repairs, dealing with correspondence etc. • Providing a clear sign-posting service with referrals to relevant agencies and support services and building links with support organisations, such as Housing Associations, Social Services, drug and alcohol agencies. • Facilitating access to general and specialist health care, as well as services such as education, leisure, cultural-specific services, employment opportunities, etc. • Supporting clients in maximising and maintaining income. • Ensuring that risk assessments, support plans and outcomes are flexible and made on an individual case-by-case basis. • Liaising on clients’ behalf with others such as landlords, money and health services, and accommodation providers. • Providing crisis intervention support including responding to risk such as eviction, anti-social behaviour, loss of amenities, etc.

If you are someone who cares greatly about seeing people thrive and is keen to bring lasting impact to people's lives, then we'd love to hear from you! Our team say: "This is the best working environment I have ever worked in by far "

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Location:: Bedford, Bedford

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