Tenancy Co-ordinator

New Yesterday

Role: Tenancy CoordinatorLocation: Barnstaple and surrounding areasSalary: Up to £25,567.20 per annum plus essential car user allowanceHours: 37 hours per weekContract: Fixed Term 6 months Maternity CoverThe RoleWe are now looking to recruit a Tenancy Co-ordinator, to join our Neighbourhoods Team. You will be responsible for Tenancy Changes such as successions, name changes and updates to our housing management system and low level anti-social behaviour (ASB)including neighbourhood disputes.The main responsibilities of the role are:To ensure a high-quality customer focused and responsive service is provided when dealing with customers enquiries that relate to the Neighbourhood Team.Responsible for low level ASB to include Neighbour disputes.Responsible for Tenancy Changes such as successions, name changes and updates to Cx.To assist in Estate Inspections and Health and Safety Inspections on patch.Responsible for Starter tenancy reviews and Post Tenancy visits including inspection of property.To act as the main point of contact for Neighbourhood Customers.About YouPrevious experience working in a front-line housing service or previous experience working in a front-line customer service position.Good inter-personal and people skills.Ability to collate, prepare and present information in a clear and logical format.Good listening skills and an ability to empathise.Benefits27 days holiday plus bank holidays7% Employer contribution PensionCash Plan of up to £1600 per yearEmployee Assistance Programme (EAP)Health & Wellbeing SupportFamily Friendly PoliciesCycle to Work SchemeTech SchemeRefer a Friend SchemeThe successful candidate will be required to complete an Enhanced DBS check.Closing date: Thursday, 19 March 2026 09:00Interviews: 23 March 2026We are proud to be aDisability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.Should you require this information in alternate format, please contact the HR team on 01271 313352.JBRP1_UKTJ
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Location:
Barnstaple
Job Type:
FullTime

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