Do you have customer-facing experience in retail, hospitality or any luxury environment? Are you an excellent communicator who is passionate about delivering first class service?

If so, we have just registered an exciting opportunity with one of our amazing clients!

This is a 40 hour a week, worked on a shift pattern that will include evening and weekend work, allocated on a monthly rota.

The temporary assignment starts as soon as possible and will be ongoing until the end of the year.

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Reception and Customer Assistant Responsibilities

Working within a team of 5 you will be playing a pivotal role in delivering outstanding guest experiences, including:

Acting as the first point of contact for guest enquiries, feedback and issues Ensuring prompt resolution of an issues and exceeding guest expectations Processing and confirming bookings and services with a range of internal and external contacts Liaising with internal departments and managing all Whatsapp, MS Teams and email communications with them Proactively identifying opportunities to enhance the guest experience Upholding the highest standards of professionalism, courtesy and hospitality in all guest interactions Day to day administrative tasks Temporary Reception and Customer Assistant Rewa...