Your new company
This organisation is a UK-based charitable company dedicated to supporting children and young people. Its mission is to ensure every child has a safe and happy childhood. The charity operates nationwide, delivering services that promote well-being, protection, and development for vulnerable children and families. It is structured as a charitable company limited by guarantee and is registered with the relevant charity commissions in England, Wales, and Scotland.

Your new role
Manage and deliver an organisation-wide first point of contact Human Resources service through the provision of consistently applied interpretation and guidance of Human Resource policies and accurate processing of HR activities onto the systems. In so doing, to represent the department and promote the values and behaviours, and ensure that the team achieves quality standards, constantly aiming to improve performance and delivery of service.

• Lead and manage a first-contact HR service, ensuring consistent policy application and accurate HR processing.
• Supervise and develop a team of People Partners and Advisers, providing guidance on complex employee relations issues.
• Improve service delivery through coaching, performance management, and collaboration with internal stakeholders.
• Ensure compliance with GDPR and maintain accurate HR system data and case management records.
• Drive service improvements through stakeholder feedback, resource planning, and participation in HR projects.
• 3 - 6 month temporary position

What you'll need to succeed

• Ability to build credibility for self and service by establishing and developing excellent relationships
• Ability to select, analyse and interpret data to inform and provide solutions to problems experienced.
• Proven presentation and communication skills, both written and verbal.
• Demonstrable leadership, influencing and motivating skills to drive and support continuous organisational improvement through service delivery.
• Demonstrable use of Microsoft Outlook packages
• Working knowledge of key employment law.
• Developing an operational service, including systems and processes.
• Demonstrable continued professional development and ability to share and cascade this development with others.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Desired Skills and Experience

HR Service Delivery
Employee Relations (ER)
Team Leadership & Coaching
Performance Management
Policy Interpretation & Compliance
Case Management
Stakeholder Engagement
Project Management
Data Analysis & Reporting
GDPR Compliance
HR Systems (HRIS)
Continuous Improvement
Conflict Resolution
Communication & Presentation
Change Management

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk