Location:Remote(Initial induction at our Head Office in Lincoln, LN6 3TA, plus occasional team events and briefings)Hours:Full-time, 37.5 hours per week (Monday to Friday)Flexible working arrangements availableSalary:£24,375 per annum + £5,000£10,000 commissionRealistic OTE: £29,375£34,375About Cool MilkWereCool Milk, the UKs leading supplier of school and nursery milk. Every single day, we help over1 million childrenaccess nutritious, free or subsidised milk supporting healthier starts and brighter futures.What we do genuinely matters. Every carton counts. And as we continue to grow, were looking for a driven, relationship-focusedTelesales Executiveto help us extend this vital service to even more schools and nurseries across the UK.The RoleThis is aconsultative, relationship-led telesales rolewhere youll be introducing schools and nurseries to a free service that delivers real value to them and their pupils.While youll be making outbound calls, this isnt traditional hard sell telesales. Youll succeed by building trust, asking the right questions, and helping educational settings understand how Cool Milk can support them and often their wider networks too.Key ResponsibilitiesMake approximately5060 outbound calls per dayto schools, nurseries, multi-academy trusts and nursery groupsBuild strong relationships with school business managers, headteachers and other key decision-makersIdentify opportunities for growth within academy chains, trust structures and nursery networksConvert single-site wins intomulti-site contractsthrough effective follow-up and relationship managementConsistently meet and exceed sales targets while maintaining excellent service standardsManage your account portfolio professionally, ensuring a smooth and positive customer experienceWork closely with internal teams to deliver seamless onboarding and ongoing supportSupport peak activity periods, particularly during the back-to-school seasonKey Behaviours for SuccessSuccess in this role comes down to four core behaviours:EnthusiasmYou bring genuine energy and positivity to every conversation. Your belief in what youre offering comes through in your voice, and your passion for helping schools is infectious.ResilienceYou bounce back quickly from rejection and see setbacks as learning opportunities. You stay focused, adaptable and motivated especially during busy or high-pressure periods.CredibilityYou build trust by being knowledgeable, honest and reliable. You listen carefully, never oversell, and always do what you say youll do representing Cool Milk as a true partner to schools and nurseries.CuriosityYou ask thoughtful questions to really understand how each organisation operates. Your curiosity helps uncover wider opportunities within trusts, groups and networks, turning single conversations into long-term relationships.What Were Looking ForEssential:Proven telesales experience with a track record of exceeding targetsComfortable makinghigh-volume outbound callswhile maintaining quality conversationsExcellent telephone manner confident, credible and engagingStrong consultative selling and relationship-building skillsAbility to multitask effectively across calls, CRM updates and follow-upsProficient in MS Office (experience with NAV or SharePoint is a bonus)Performs well under pressure and during busy periodsClear, confident English communicationRight to work in the UKDesirable:Experience working with schools, nurseries or public sector organisationsUnderstanding of multi-site or trust-based account managementExperience identifying and developing expansion opportunities within existing accountsWhat We OfferGenuine flexibility work hours that fit around your life, including school runs and personal commitmentsRemote workingwith full equipment provided (following induction)Excellent earning potential: £5,000£10,000 commission on top of your base salaryTop performer earned £10,000 commission last yearSecond-highest earner achieved £8,000£9,000Termly bonuses for top performersCasual dress codeHealth Care SchemeCycle to Work schemeCompany pensionEmployee wellbeing programmeFree parking when visiting the officeA supportive, fun team doing genuinely meaningful workPurpose-driven role helping over1 million children thrive every dayJBRP1_UKTJ