Telesales Executive

New Today

Campbell Brothers have been a catering butcher business since 1902, supplying the UK with a full range of top restaurant‑quality meats. Our depots in London and Edinburgh are BRC accredited, and we pride ourselves on ethical sourcing, animal welfare, sustainability and traceability. What we can offer you
Health care cash plan giving you money back on everyday medical costs such as prescriptions, opticians, dentists, 24/7 access to a Digital GP and more. Access to free confidential support and counselling. Discounts to a number of high street brands. Employee saving scheme. Pension scheme offering 3% employer contribution and 5% employee contribution, with the option to increase contributions.
A bit about this role The role of Telesales Executive at Campbell Brothers is to maintain, develop and maximise our customer base, working to achieve sales targets. You will manage a portfolio of local caterer accounts, input customers’ regular orders into our computer system, proactively suggest products they may have forgotten and offer special deals to ensure excellent service at all times. This role includes
Taking incoming and making outgoing calls to take customers’ orders. Upselling to customers to increase order value and introduce new promotions and products to achieve sales targets. Developing all sales opportunities within existing accounts through careful analysis of on‑screen data and account statistics. Calling down‑trading customers to understand the reason for loss of spend and regaining lost business where possible. Helping design menus and offering advice on seasonality, provenance and sustainability. Working with customers for menu costing. Prospecting new business, including cold calling. Developing a strong working relationship with Business Development Managers.
You’ll have
Previous sales experience, preferably within foodservice (meat experience is preferable but not essential). A sales focus and the ability to deliver against targets. High organisation and effective time‑management skills. Assured and professional communication, both written and verbal; adept at telephone conversation and inspiring clients’ confidence. A drive and motivation by targets with the personal resilience to work well under pressure. Accountability – ensuring effective communication at all times with clients, handling complaints and finding solutions when required, ensuring excellent management of accounts. Confidence in your approach to calling and a good telephone manner, taking calls in a professional, courteous and timely way. Team player with great planning, prioritising, organisational skills and punctuality. A positive, friendly and can‑do attitude, including confidence and assertiveness to achieve goals in a respectful and positive manner.
About us Campbell Brothers, part of the Bidfresh Group, is a national supplier with a strong local heritage, serving a spectrum of clients from care homes to Michelin‑star restaurants. We aim to be every chef’s first choice for fresh ingredients. Team: Katherine Meers – Head of Sales; Lukasz Kalinowski – Business Unit Director. #J-18808-Ljbffr
Location:
Woolwich
Job Type:
FullTime

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