Technology Support Specialist

3 Days Old

Company description: Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

Job description: The Technology Support Specialist II is an integral part of Lathams Technology & Information Services team. This role will be responsible for resolving desktop, notebook, and remote computing issues, while providing support to desktops, notebooks, hardware, and customer related services, as well as providing support to printers, Multi-Functional Devices (MFDs), and mobile devices including configuring and troubleshooting . This role will be located in our Manchester office.
Other key responsibilities include:
Providing assistance to end users for firm-approved applications using a variety of different methods and applications, including Microsoft Office, iManage, ChangePro, Intapp Time (DTE), Remote Desktop Services, VPN, and other applications as deemed necessary
Performing regular maintenance on desktop and notebook computers, printers, monitors, and peripheral hardware
Setting up and configuring desktop and notebook computers, and printers
Meeting and coordi...
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Location:
Lancing
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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