Technical Support Specialist

Standout opportunity for a Technical Support Specialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game.

Salary to £46,000 Office based in Central London Tremendously generous benefits including 30 days holiday 09:30-17:30 working hours

This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value.

Technical Support Specialist Key Responsibilities:

Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware, software, and communication issues Log and manage incidents and service requests in the firm’s service management system, escalating recurring issues and problems as needed Install, test, and deploy software and hardware in line with firm standards, including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure I...