Technical Support Specialist in Greater London
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Job Description
Role:- Technical Support
Locations:- Baker Street London, UK
Mode:- Fully on site (5 days in a week)
Type:- Inside IR35 Contract
Key Responsibilities:
Provide Level 1 & 2 IT support for end users (hardware, software, network, and peripheral issues).
Troubleshoot Windows/macOS systems, mobile devices (iOS/Android), and Microsoft Office applications.
Manage incidents and service requests via ticketing systems (e.g., ServiceNow, Jira).
Perform laptop imaging, user onboarding/offboarding, and basic network troubleshooting.
AV Support:
Set up and support AV systems in conference rooms, including projectors, displays, microphones, speakers, and video conferencing platforms (Zoom, Microsoft Teams, Webex, etc.).
Perform routine AV health checks and proactively maintain equipment.
Provide live event support for in-person, hybrid, and virtual meetings.
Collaborate with vendors and facilities for AV maintenance and upgrades.
VIP/Executive Support:
Deliver high-priority, discreet, and professional IT support to C-level executives and VIP staff.
Ensure fast resolution of issues with minimal disruption to executive operations.
Maintain executive device setups, including laptops, mobile phones, and home office equipment.
Document VIP preferences and maintain personalized support standards.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
- Location:
- Greater London
- Job Type:
- FullTime
- Category:
- Technical Support, Specialist, Technical