Technical Support Operative – Join Our Growing Team!

Salary: Competitive Bonus: Up to 10% Performance Bonus Hours: Full-time, Permanent Location: Telford

At Luceco Group, we’re committed to delivering best-in-class support across all our brands. We’re looking for a proactive and technically-minded Technical Support Operative to join our team and help our customers resolve product issues with confidence and care. If you’re passionate about technology, problem-solving, and customer service, this is your chance to make a real impact! As a Technical Support Operative, you’ll be the go-to expert for diagnosing and troubleshooting product software and hardware issues. You’ll communicate with customers via phone, email, and chat, guiding them through solutions and escalating complex problems to internal teams when needed. You’ll be part of a fast-paced, collaborative environment where your technical skills and customer-first mindset will shine.

What’s in it for you? · Competitive Salary · Up to 10% Bonus for performance · Holiday Benefits: 25 days holiday + public holidays, with a holiday buying scheme · Wellbeing Perks: Health & wellbeing programme and life insurance · Financial Security: Financial planning services &m...