Technical Support Engineer

2 Days Old

Job Description

Technical Support Engineer


We’re looking for an entry-level Technical Support Engineer to join a growing technical operations team supporting business customers with connectivity, telephony and IT services. This role is ideal for a recent graduate or someone with a technical degree looking for their first role in the industry.


Responsibilities:

  • Provide first-line technical support via phone, email and ticketing systems
  • Troubleshoot basic networking, connectivity and IT issues
  • Log and manage support tickets, ensuring timely updates and resolution
  • Escalate more complex issues to senior engineers
  • Maintain accurate documentation and internal notes
  • Work on-site with the team 5 days per week

Requirements:

  • Degree in IT, Computer Science, Networking, Telecommunications or similar
  • Strong interest in technology and problem solving
  • Basic understanding of networking concepts (IP, routers, broadband, VoIP etc.)
  • Good communication skills and willingness to learn
  • Able to work on-site full-time (access to a car is highly desirable)


Location: Bath

Working pattern: On-site, Monday to Friday (5 days per week)

Salary: £26,000 + benefits


This is a great opportunity to gain hands-on experience and build a career in IT, networking or telecoms within a supportive team environment.

Apply
Location:
Bath
Job Type:
FullTime
Category:
Technology

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