Technical Support Consultant

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TECHNICAL SUPPORT CONSULTANT – EAST LONDON
Location: East London (E6) – role based onsite
Tenure: Permanent Role
Package: To £48,000 – Base + Guaranteed Bonus + Benefits
Reference: TI25006
KEYWORDS : Technical Support, Networks, Security, Desktop, Hardware, Software, PowerBI, Consultant, Systems, Power BI, CRM, Integrations , SharePoint, O365, Windows, Microsoft, Cloud, Data Tools, Cyber Security, System Optimisation, Multi Tasker, Communication
Are you a hands-on IT professional who is ready to take ownership of systems and projects that truly make a difference?
We’re currently partnering with one of our favourite clients to help them find a great new Technical Support Consultant to join their growing team in a really interesting role that combines project leadership and technical support. You’ll be a driving force behind IT improvements across the business — from supporting internal users to delivering digital transformation initiatives.
THE ROLE
This is a hands-on role where you will be involved in several different things. Responsibilities will include:
* Support daily IT operations, ensuring smooth running of systems and helping staff with technical issues.
* Lead IT projects — think CRM upgrades, Power BI integration, automation tools, system reviews.
* Coordinate with internal teams and external vendors to deliver seamless tech experiences.
* Improve data management and reporting, using tools like SharePoint, O365, and Power BI.
* Contribute to disaster recovery planning, cybersecurity, and system optimisation efforts.
THE PERSON
In order to succeed in this role you should have the following skills and experience :
* 3–5 years’ experience in IT support or technical project roles.
* Strong knowledge of Office 365, Windows environments, and cloud systems.
* Experience with data tools (e.g. Power BI), CRMs, and document automation.
* A proactive problem-solver with excellent communication and multitasking skills.
* Comfortable working across departments and managing multiple projects.
THE PACKAGE
Package to £48,000 – Base + guaranteed bonus
LOCATIONS : London, East London, East Ham, Essex, Barking, Dagenham, Ilford, Plaistow, Beckton, Forest Gate, West Ham, Stratford, Poplar, Canning Town, Newham, Royal Docks, Upton Park, Silvertown, Woolwich
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Location:
London Borough Of Newham

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