Technical Services & Product Manager

New Yesterday

Product Manager - Technical, Amazon Music Search Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Want to transform the way people enjoy music on Amazon Music apps and Echo devices? Come join the team that made Amazon Music Unlimited, HD, Prime Music, ads-supported free music and more available to millions of customers. The Amazon Music Search team is looking for a visionary Senior Product Manager - Tech to innovate, design, build and launch new ML and GenAI-based Search features and experiences.
When a customer types into the Amazon Music Search bar or asks Alexa to play some content, how do you get that customer to the most relevant song, album, artist, playlist, etc? Our team is focused on building next-generation search retrieval, ranking technology to help customers find and discover content within our vast music and podcast catalog. Your role will be to work backwards from the customer to guide our seasoned team of scientists and engineers to build new ML models, heuristics, systems, and infrastructure to continually improve the Search experience. You’ll be expected to dive deep into the data to understand Search gaps and opportunities. You’ll work closely with other Amazon Music PMs to build new features and capabilities. You’ll experiment with large language and multi-modal models to develop a GenAI-powered search engine.
The Amazon Music Search mission is to help customers find the most contextually relevant search results, across in-app and voice experiences, as quickly as possible. We act as a key source of information regarding what content users can access on Amazon Music. We collaborate closely with the various Amazon Music client teams and other partners to continuously improve the search experience across all platforms, including visual apps and Amazon Music on Alexa. Search services billions of requests for customers worldwide each month and is a critical part of Amazon Music engagement and retention.
Bachelor's degree
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Location:
Plumstead, Greater London
Job Type:
FullTime

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