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Job Description

Job Purpose: \n \nThe Technical Service Manager will be expected to familiarise with all aspects of administration and engineering related to the client occupied buildings. Responsibilities will be to carry out efficient running of the critical and non-critical services and associated functions.\n \nKey Accountabilities:\n\nProvide leadership and ensure that contractual commitments are met and exceeded.\nEnsure that opportunities for the strategic development of the contract are exploited.\nEnsure the provision of healthy and safe working conditions and that both clients and Company health and safety process is effectively implemented and regularly reviewed.\nEnsure contracts are staffed by fully competent teams.\nEnsuring customer focus within all areas of operational activities and that effective relationship are maintained with key client contacts.\nPromoting and maintaining core CBRE values.\nResponsible for day to day supervision, operations and maintenance of all electrical and mechanical plant services primarily PPM and reactive works.\nTo direct, instruct and supervise all contractors as well as subcontractors, insuring staff compliance with working practice.\nEnsure the collection of the weekly building loads readings and carry out load assessments on UPS, HV/LV systems, reporting any major inconsistencies or abnormalities.\nTo insure the shift log system is updated and complete and the subcontractor visits are logged and any major incidents /problems are attended to.\nTo complete monthly and quarterly engineering report insuring that significant events or activities as well as areas of concerns are noted in the report.\nInsure that all matters that have impacted the smooth running of the building and the facilities are immediately reported to senior management throughout the complete escalation procedure.\nMonitor critical areas for cleanliness insuring plant rooms and equipment are regularly checked, cleaned and maintained.\nAssist the project team with all technical and operational problems which may arise.\nTo conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices with emergency/contingency procedures with critical systems.\nLiaise and keep informed the senior management on all aspects of contract problems and regularly update on all engineering issues.\nThe upkeep of O&M manuals, test equipment as build drawings.\nBuilding plants must be operated to in accordance with the manufacture instructions. Within the original design specification.\nTo assist, produce and construct the current CEWA's and risk assessment which are used throughout all facilities and sites, ensure that all work is inspected prior to closure of the work permits.\nEnsure that all staff is conversant with the operation and control of critical and non-critical systems installed with the client's portfolio.

Spare parts to be checked on delivery for conformity and compliance with the QA policy.\nTo manage holiday, sickness, maintaining the correct and required shift level within the building.\nIdentify needs/assist in arranging training for engineers.\nIssue workloads (both PPM's and reactive) on a daily basis as governed by day to day operation.\nManagement of engineering services with the HV/LV, UPS and Building Management Systems.\nOperate all systems within the building in a competent, effective and efficient manner (Including HV operations), adhering to CWES guideline and bulletins.\n\nPerson Specification \n \nEssential:\n\nRecognised apprenticeship, Level 3 in Electrical/Mechanical engineering or equal.\nStrong people management skills.\nA strong and committed team player capable of prioritising and solving problems, utilising innovative solutions.\nMust be well organised with good task management skills.\nGood written & verbal communication skills.\nComputer literate.\nHave a positive and proactive approach to work and able to work on own initiative and as part of a team.\nAble to change work pattern at short notice to meet the requirements of the client

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