Technical Consultant (Housing Management Solutions)

Join to apply for the Technical Consultant (Housing Management Solutions) role at MRI Software

Technical Consultant (Housing Management Solutions)

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Join to apply for the Technical Consultant (Housing Management Solutions) role at MRI Software

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London, Sleaford or Birmingham office.

About The Role

The post holder will be expected to be a highly motivated and customer-centric individual who works well within the team and aims to reach and exceed targets and standards set by the Technical Operations manager.

You will be responsible for delivering quality technical consultancy to MRI’s HousingOne customers. Customer interaction will form a part of the consultancy required to capture detailed requirements and deliver services in accordance with the agreed expectations or contractual obligations.

What You Will Do

• Scope the requirements for bespoke solutions such as third-party integrations or customer specific web portals, produce a Statement of Works along with clear estimates and ensure that they meet the requirements for all stakeholders.
• Develop, test, implement and maintain custom solutions for customers, to allow a degree of variation in the operation of standard components of MRI’s HousingOne software suite.
• Maintain a good working knowledge of Progress 4GL development environment, Progress Webspeed, Progress AppServer technology used in our browser of choice, cloud ready, ONEHousing application.
• Undertake detailed investigations of issues reported by our Housing customer base and provide workarounds and solutions in a timely manner.
• There may occasionally be requirement to work evenings and weekends for scheduled work, which is paid at overtime rates.
  
  

• Proven experience in Progress OpenEdge development progress 4GL, webspeed / PAS or another programming language
• Hands on experience in Web Technologies – CSS, HTML, Javascript, JSON, XSLT, XML
• Proven ability to analyse and solve problems.
• Good communication and presentation skills.
• The ability to see solutions through to completion.
• Excellent organisational skills.
• Ability to work under pressure in fast paced environment.
  
  

• Understanding of Housing management software and databases.
• Microsoft product support (Windows server, SQL server, IIS)
• The desire and aptitude to continuously learn new skills and ability to learn quickly.
  
  

• We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.
• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
• Income Protection Plans give you the peace of mind you deserve.
• Further your professional development and growth with our generous Tuition Reimbursement Schemes.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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