Technical Compliance Manager

Fire & Security / M&E Services
Location: South Wales with UK-wide responsibility
Salary: Competitive DOE

Im recruiting on behalf of a well-established and highly respected technical services provider within the fire, security and M&E sector. As part of continued growth and increased contract demand, they are now looking to appoint a Technical Compliance Manager to take ownership of technical standards, compliance, and quality assurance across their service and maintenance operations.

This is a pivotal role within the business, working closely with senior operational leadership to ensure all engineering activity is delivered safely, compliantly, and to the highest technical standard. Youll play a key role in protecting the companys reputation for excellence while driving continual improvement across people, processes and performance.

The Role

As Technical Compliance Manager, you will provide technical leadership and oversight across all service and maintenance contracts. Youll be responsible for ensuring compliance with legislation, British Standards, health & safety requirements and contract specifications, while embedding a culture of quality and accountability across the engineering teams.

Working in close partnership with the Service Delivery Manager, youll support operational performance through audits, training, technical guidance and data-led insight.

Key ResponsibilitiesTechnical Leadership & Compliance

• Provide technical leadership across all service and maintenance activities

• Ensure engineering works comply with legislation, British Standards and contract requirements

• Develop, implement and maintain compliance frameworks aligned with ISO and H&S standards

• Lead technical audits, inspections and compliance reviews

• Maintain compliance documentation, certification records and training databases

Operational Collaboration

• Work closely with service leadership to align delivery with technical standards

• Provide technical support to helpdesk and field teams during fault diagnosis and quoting

• Review service data to identify trends, risks and improvement opportunities

Training & Competency

• Identify skills gaps and manage training and competency assessments

• Maintain a structured engineer competency matrix

• Deliver toolbox talks, workshops and technical updates

• Ensure engineers are fully authorised, trained and compliant

Quality Assurance & Continuous Improvement

• Carry out quality reviews on completed works

• Analyse customer feedback and service reports

• Drive corrective and preventive actions following audits or reviews

• Support ISO and external audit processes

Quoting & Technical Support

• Prepare and review quotes for small works and remedial repairs

• Support pricing accuracy and technical feasibility

Reporting & Stakeholder Engagement

• Produce compliance, audit and competency reports

• Present performance insights and improvement plans to management and clients

• Act as the main point of contact for technical and compliance queries

• Support contract mobilisation to ensure compliance from day one

What Theyre Looking For

• Proven experience in technical, compliance or quality management within fire, security or M&E services

• Strong working knowledge of legislation, British Standards and compliance frameworks

• Experience leading audits, managing training programmes and driving improvement

• Confident communicator with the ability to influence across operational teams

• Analytical mindset with strong reporting and problem-solving skills

• Relevant technical or compliance qualifications preferred (e.g. FIA, NICEIC, BAFE or similar)

Why This Role?This is a senior, influential position offering real ownership and the opportunity to shape standards across a growing service operation. Youll be joining a business that values technical excellence, invests in its people, and takes compliance seriously.Interested?

If youre a Technical Manager, Compliance Manager or Senior Engineer looking to step into a role with genuine influence and long-term stability, Id welcome a conversation.

Please apply below or contact me directly.

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