Technical Claims Manager ?? Central London | ?? £60,000-£70,000 | �? Hybrid (1-2 days/week, travel expensed) Are you a claims professional who wants to shape strategy, improve customer journeys, and influence product design - not just process claims? A fast-growing travel insurance intermediary , backed by a leading private equity firm is hiring a Technical Claims Manager to drive insight, strategy, and innovation across their claims proposition. What you'll be doing: You'll work closely with product, pricing, and underwriting teams, taking ownership of: Claims MI & Insight : Analyse claims data, spot trends, and present insight to senior leadership

Claims Strategy : Inform pricing, cost containment, and claims management approaches

Customer Journey & Product : Identify pain points and opportunities for new offerings under Consumer Duty principles

Policy & Case Management : Support better stakeholder reporting, case handling, and wording improvements

What they're looking for: Strong experience in claims - ideally with exposure to insight, reporting, strategy, or policy

Travel insurance experience

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