Technical Claims Advisor in Harlow, Essex
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Technical Claims Advisor
Monday - Friday 9:00am - 5:30pm (1 in 3 Saturdays 9am - 1pm)
£28,000-£30,000 (DOE)
Are you a confident problem-solver who enjoys supporting people when it matters most?
Do you want to be part of a fast-growing business that truly invests in your development and career progression?
If so, this could be the perfect opportunity for you.
We are looking for a Technical Claims Advisor to join our expanding team. In this role, you will combine technical accuracy with outstanding customer care, guiding customers smoothly through the claims process while ensuring fair and timely outcomes. You'll play a vital role in delivering a high standard of service while working within regulatory and company guidelines.
Technical Claims Advisor Responsibilities:
Provide clear, accurate claims guidance across a range of products within your authority level
Manage and resolve claims via phone, email, and online platforms
Gather and review all necessary information and documentation to progress claims efficiently
Understand individual customer needs and ensure each case is handled professionally and empathetically
Maintain service levels and consistently achieve set KPIs
Ensure claims are settled fairly and in line with industry and company standards
Handle claim-related complaints in accordance with established procedures
Manage all administrative aspects of claims from start to finish
Technical Claims Advisor Benefits:
Free on-site parking
Pension scheme: 4% employee / 4% employer contribution
Fully funded, comprehensive training from day one
Opportunities to complete industry courses and recognised qualifications
Clear and achievable progression pathways
Casual dress code
Option to purchase additional holiday allowance
Interested in taking the next step in your career?
Click Apply today and find out more
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
- Location:
- Harlow
- Job Type:
- FullTime
- Category:
- Claims, Technical, Advisor
