?? Technical Author ?? Newport (Hybrid Working) ?? £52,107 per annum + benefits What You'll Do: Join a growing Technical Operations team and take the lead on creating clear, concise, and high-impact documentation that supports the smooth delivery of IT services across both Business and Critical National Infrastructure environments. You'll work alongside technical teams and subject matter experts to produce accurate, accessible content covering operational procedures, system guides, and maintenance processes. This is a unique opportunity to shape content standards and improve knowledge sharing across a complex, fast-moving technical estate, including Azure, data centres, and end-user computing platforms. What You'll Bring: Proven experience as a Technical Author or similar role, ideally within IT or infrastructure environments Strong technical writing skills, with the ability to translate complex concepts into user-friendly content Familiarity with tools such as Confluence, Markdown, Git, Azure DevOps, or SharePoint A methodical and detail-oriented approach to documentation and version control Excellent collaboration skills, able to engage confidently with both technical and non-technical stakeholders Self-starter attitude with the initiative to improve documentation processes and content quality Comfortable working in dynamic and agile environments ...