Team Manager

New Yesterday

Team Manager 8525| Temporary contract until 30 September 2026| £48,610 to £52,594 per annum (Scale L) | 37 hours per week | Millennium Library, Norwich

We offer a £2000 welcome payment for qualified and experienced Social Workers/Occupational Therapists (grade J and above), Practice Consultants and Team Managers new to Norfolk County Council. Amount to be repaid in full should they leave within two years of employment.

Who Cares? We do.

An exciting development opportunity has arisen for a full time Team Manager on a fixed-term contract until 30 September 2026working countywide in the People from Abroad Team.

This post will form part of the wide range of social work and support services provided to migrants, asylum seekers and refugees by the team, including migrant support, voluntary repatriation assistance, homelessness and help for victims of abuse, modern slavery and human trafficking who may be unable to access conventional accommodation assistance. You will also be required to lead and direct practitioners to carry out Human Rights Assessments and consider entitlement to services including providing temporary accommodation and subsistence support to those who do not have recourse to public funds (NRPF) and/or are caught by the restrictions on social care support.

Your role will be to work alongside the two existing Team Manager posts to lead and support the team, whose work is diverse and pressured across the county.

There will also be a need to take a proactive role in developing systems and processes in line with the organisations current policies, helping to write new ones, and also to encourage awareness of issues and support available with stakeholder agencies, workforce and the public.

The post holder must be able to demonstrate an ability to carry out social care assessments of children and adults, and co-ordinate support plans to enable clients to become independent and self-reliant. You will need to liaise with the Home Office and voluntary sector partners as well as exploring a range of solutions to promote independence. This includes helping families who originate from overseas to consider and partake in voluntary departure routes from the United Kingdom as well as helping to support them in times of crisis and emergency in situations where they cannot access help from conventional services due to their immigration status.

The successful candidate is required to have a good understanding of basic immigration law, social care law and policy and practice in the field of immigration social work.

Our award-winning team of professionals, which also includes volunteers, provides specialist services across the county to migrants and refugees. You will be required to work occasional evenings and weekends. Duties include visiting people and providing support in community settings. Enhanced DBS clearance is required for this post. You will need to be able to use our social care systems (LAS and LCS) and other national databases. You will need to have experience of working with people who originate from abroad and in undertaking Human Rights assessments and preparing complex case reports. An awareness of the welfare benefits system and homelessness provisions would also be an advantage.

You will be involved in exploring and developing new services, building networks and liaising with other agencies, both within the UK and overseas. You will be well-organised with a positive outlook, able to prioritise effectively and able to work calmly under pressure and to tight timescales. Good IT, communication and networking skills are essential. Fluency in another major European language is desirable to compliment the range of languages currently spoken in the team.

Are you motivated and have a passion for supporting people from minority backgrounds in need of support at a time of crisis and enabling them to achieve independence? Do you wish to develop or continue your specialist knowledge in this field of immigration social work, including working with people who do not have recourse to public funds? If so, you are the type of practitioner we are looking for.

This post is located at the Millennium Library, where the team's office base is located, but you will also be expected to work part of the week from other NCC locations and home, so you should ensure you have a good internet connection at home and some space to work from. You will require to hold a full GB driving licence and have access to a car. Part time / job share candidates considered.

Who are we?

The People from Abroad Team provides specialist social work services to Norfolk residents who have immigration-related issues. We receive and support refugees under the governments resettlement programmes, support to families with children who have no recourse to public funds, and support other migrants to access services and overcome the additional barriers they may face to achieving independence once they have settled in Norfolk.

We also deal with cases of modern slavery, human trafficking, honour-based abuse, forced marriage and voluntary return where the person is a non-British national. We support British nationals who are returning to the UK following a period of settled residence abroad and provide immigration advice and support at Immigration Advice Authority (IAA) Level 1 and provide advice and support to our colleagues in Adults and Childrens Social Services.

Our team includes qualified social workers, experienced support workers as well as specialists in early years, education, health, housing and employment. Many of our team are able to speak additional languages. We aim to find lasting solutions for our clients and to promote their independence through ethnical, human-rights based practice.

Service Manager, Simon Shreeve said: Helping people from abroad to settle in Norfolk can involve dealing with a myriad of intricate, fascinating issues. The social care system in Great Britain is often very different from the system in the countries where people have travelled from. It can be very confusing and frustrating for people, especially if their English is not quite up to dealing with the forms they are faced with. Having a diverse, supportive, skilled team able to make life better for our clients is essential to our service here in Norfolk.

What We Offer

At Norfolk County Council we are committed to our employees learning and development. We offer all Social Workers and Occupational Therapists a protected half day per month for continuing professional development and training.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

Norwich is the county capital of Norfolk, 120 miles from London and 60 miles from Cambridge. Its on the edge of the Broads National Park, and a 40-minute drive to the seaside. Norwich is a superb city. It effortlessly mixes outstanding heritage through the ages with modern shopping centres, excellent restaurants, hundreds of cafés and pubs, a superb arts and theatre scene with huge parks and green spaces, canoeing, rowing and sailing.

By train, Norwich to London takes 90 minutes and Cambridge less than an hour. There are also direct train links to the Midlands. Norwich International Airport has regular flights to Schiphol, Amsterdam and from there on to the rest of the world, plus daily internal flights to Scotland, Manchester, Exeter and Dublin.

Your application

Please ensure you include a statement in your application to demonstrate why you feel you meet the person specification and job description for this post. CVs submitted without a supporting statement about this post will not be accepted. You need to be registered with Social Work England/or HCPC as a practising social worker/Occupational Therapist.

These are some benefits you can enjoy by working for Norfolk County Council:

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 28 July 2025 at 23:59

All other applicants closing date: 4 August 2025 at 23:59

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Location:
East Devon, England, United Kingdom
Salary:
£60,000 - £80,000
Job Type:
PartTime
Category:
Management & Operations

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