Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: Competitive, Depending on Experience

Hours: Monday to Friday, 9am - 5pm. 37.5 hours per week. Out of hours coverage required as needed

Location: 40 Grosvenor Place, London, SW1X 7AW

Contract: Full-Time & Permanent

What are we looking for? The Patients Plus Service within Cleveland Clinic London will provide bespoke comprehensive support that caters to specific and unique needs of VIP patients, high net-worth individuals, and key referrers seeking care at Cleveland Clinic London. Under the direction of the Head of Access Performance, the Team Leader of the Patient Plus Service, will directly supervise caregivers and oversee the technical and administrative functions within the Patient's Plus team, including High Net worth Individuals, VIP, Exec Health, Concierge Medicine and Referrer Teams. The Patients Plus Lead will deputise in the absence of the Head of Access Performance, and act as a technical resource for team members. Implements goals consistent for the department and leads caregivers to achieve objectives. They will be the first point of contact for seniors across all the sub-divisions within Patients Plus. The Team Leader of the Patient P...