Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers. About this role As a Team Lead, your responsibilities would include: •          Leading a small team of Carer Support Advisers across Haringey and Waltham Forest •          Providing day-to-day support, motivation and management to ensure high-quality delivery •          Managing a caseload of more complex carer cases, delivering direct support and statutory assessments •          Supporting quality assurance, performance monitoring, and safeguarding responsibilities •          Working in partnership with local organisations to raise awareness of carers and improve services •          Supporting the Service Manager with planning, reporting and contributing to service development About you To be successful in this role you will need: •          Experience of leading or supervising a team, ideally in health, social care or voluntary sector settings •          Strong understanding of carers’ needs, and confidence delivering assessments and personalised support •          Excellent communication skills and the ability to build relationships with carers, colleagues and partners •          Confidence using digital tools including case management systems and Microsoft Office •          A passion for working in a values-led organisation and making a difference in people’s lives We are looking for someone who shares our commitment to diversity, equity and inclusion, and who is motivated by working in a supportive and ambitious environment. Carers First Can Offer You In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes. How to apply To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable. Interview Process: Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed. Carers First is an Equal Opportunites Employer Positive      Collaborative      Ambitious