We are looking for an experienced and proactive Talent Acquisition Partner to build and execute our recruitment and talent management strategy across the business—primarily focused on retail, with additional exposure to head office roles. This is not a reactive recruitment role: we need someone who excels at creating robust, sustainable talent pipelines, understands the pace and demands of growing luxury retail teams, and can help shape a high‑performing, people‑centric culture.

You will be responsible for full‑cycle talent acquisition, developing external partnerships, building early‑career pipelines, elevating onboarding experiences, and supporting the wider People function as we scale. You will also bring insight into international hiring, particularly the U.S. retail landscape, as we establish our presence in LA.

This role is ideal for someone who thrives in entrepreneurial, fast‑moving environments and wants to directly influence the growth of an iconic and culturally significant luxury brand.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead recruitment for all retail roles and selected head office positions, ensuring a seamless, high‑quality hiring experience.
• Build proactive talent pipelines to support rapid scaling, with a focus on luxury retail expertise.
• Develop strategic workforce plans in partnership with business leaders to anticipate hiring needs as we expand domestically and internationally.
• Drive recruitment for our LA launch and future U.S. expansion, using market knowledge and relevant networks.

Sourcing & Relationship Building

• Build and nurture long‑term relationships with key recruitment partners, agencies, schools, and industry networks.
• Develop internship, graduate, and school outreach programmes to establish sustainable early‑career talent pathways.
• Implement innovative sourcing strategies, tapping into diverse channels and global networks.

Talent Management & Onboarding

• Own and evolve the onboarding experience across the business, ensuring consistency, cultural immersion, and operational readiness.
• Partner with Learning & Development and People teams to support talent development initiatives across retail and head office populations.
• Contribute to building a strong employer brand aligned with Jessica McCormack’s values and growth aspirations.

People Operations & Projects

• Support team initiatives, including retention strategies, internal mobility programmes, and talent mapping.
• Contribute to data‑driven reporting and dashboards that support hiring forecasts and organisational planning.
• Participate in wider People projects as the team evolves, helping to build scalable processes for a growing global business.

About You

• Proven track record in talent acquisition within retail (luxury preferred), with some exposure to head office recruitment.
• Experience in fast‑scaling environments where proactive planning and adaptable processes are essential.
• Strong network of industry contacts, agencies, and external partners.
• Experience developing internship or early‑career programmes.
• Familiarity with international recruitment; U.S. retail hiring experience is a strong advantage.
• Strong stakeholder management skills with the ability to influence and drive outcomes.
• Highly organised, with a proactive mindset and a passion for building strong teams.
• A brand‑led, people‑focused approach aligned with Jessica McCormack’s culture and values.

Core Skills: Onboarding, Brand, Launch, Stakeholder Management. Other Skills: Hiring. Seniority: Senior, Lead.