Why Superdrug?

Passionate about beauty and health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based near East Croydon station, offers a fantastic environment filled with brilliant personalities.

We’re a team that prioritizes our customers and our colleagues. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.

Our success is driven by our people—they make the difference. We embrace personality, have fun, and work hard to deliver That Superdrug feeling.

The role

At Superdrug Head Office, our Talent Acquisition team is part of an exciting project that has transformed how we recruit our in-store teams. We now use a platform, Cornerstone, which allows us to recruit innovatively and ensures a first-class candidate experience. Recruiting the best people to deliver That Superdrug feeling is essential and takes time. Your role will support in-store recruitment, including Sales Advisers, Team Leaders, and Fragrance Advisers.

The Talent Acquisition Coordinator will work closely with the Senior Talent Acquisition Advisor and Manager to provide comprehensive recruitment services focused on all hourly store roles. You will contribute to developing and delivering the Talent Acquisition strategy for the business.

Here's what a day includes

• Recruitment for in-store roles including Sales Advisers, Team Leaders, and Fragrance Advisers.
• Partner with Store Managers to update them on the recruitment process.
• Advertise vacancies externally (superdrug.jobs, Indeed, relevant job boards) and internally (the Hub, People Update).
• Source candidates proactively, representing and selling the opportunities and brand passionately.
• Utilize Cornerstone to manage candidates and talent pools.
• Manage the recruitment cycle: send out video interviews, schedule interviews/assessment centers, shortlist, and screen candidates.
• Refresh lapsed jobs and ensure recruitment processes and KPIs (like time to fill) are optimized.
• Maintain the applicant tracking system and ensure accurate reporting.
• Support assessment centers and careers fairs to build a quality candidate database.
• Adhere to employer brand guidelines and ensure a positive candidate experience from application to onboarding.
• Maintain positive relationships with stakeholders and support onboarding with offer letters and contracts.
• Assist the Talent Acquisition Manager with general admin and project work.

What you’ll need to succeed

• Interest in in-house recruitment; some experience preferred.
• Confidence on the phone and proactive communication skills.
• Strong organizational skills with the ability to prioritize multiple roles.
• Excellent attention to detail.
• Passion for retail and understanding what makes a great Superdrug employee.

What’s in it for you

• 33 days holiday, rising to 38 days with service (including bank holidays).
• Two staff discount codes for you and a family member or friend.
• 30% discount on Superdrug Own Brand Products.
• Hybrid working pattern: 2 days WFH, 3 days in the office near East Croydon Station.
• Company pension scheme and bonus.
• Access to Wagestream for flexible pay.
• Part of a group working with Savers, The Perfume Shop, and Three UK.
• Part of A.S. Watson Group, operating in 25 markets with over 15,700 stores.
• Extensive Learning and Development programs.
• Enhanced parental leave, sick pay, and support for pregnancy loss.

Come and be part of something special.

Hours: 37.5 hours/week, 9:00 am - 5:30 pm, with hybrid working options.

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