Systems Engineer

Location: Ringwood, Hampshire + non-contractual hybrid home working

Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k)

Hours: 37.5 hours per week

The Role

We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service.

Duties Include:

• Consult with internal and external stakeholders to scope, define, and refine technical requirements.
• Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice.
• Produce clear and detailed technical work packages to support successful project delivery.
• Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests.
• Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer.
• Maintain consistent deployment practices across customers and projects.
• Identify and escalate any serious issues, risks, or non conformities promptly.
• Collaborate closely with project managers, providing clear technical insight to support planning and delivery.

Skills and Experience:

• 5+ years of experience in a similar role, within large, diverse enterprise environments.
• Strong troubleshooting and problem-solving skills.
• Excellent working knowledge in IP Networking (WAN / LAN), including designing, planning, delivering, and optimising complex, distributed network solutions.
• Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments.
• Good cyber security awareness, with understanding of security best practices.
• Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Centre (e.g. MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable).
• Operating system experience across Windows Server 2016 / 2019 / 2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable).
• Knowledge of antivirus tools, including Microsoft Defender for Endpoint.
• Committed to continuous learning and actively pursuing vendor certifications
• Ability to follow and produce detailed technical documentation.
• Strong communication and stakeholder management skills.
• Able to work independently and collaboratively in a fast-paced environment
• High attention to detail with a proactive, ownership-driven approach.

This role is subject to a clear standard DBS check being received.

The Package:

• Company Profit Share (first £3,600 is tax free).
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Ongoing training and support.
• Pension Scheme.
• Private Medical Insurance including dental.
• Ongoing training and support.
• Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. xbpsjku

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.