Support Technician (Water Systems)

2 Days Old

Support Technician (Water Systems)

£40,000 - £45,000 + training + 25 days holiday + bonus

Hull

Are you from a background in plumbing, water systems or hydraulic systems, looking to work for an SME that manufactures its own products, where you will support clients with products in the water mist system/fire protection industry?

Are you looking to join a highly innovative company which provides industrial water mist systems to protect hospitals, museums, tunnels and critical power systems, where you will be in a client-facing role?

The successful candidate will provide both onsite and remote technical support, helping installers, contractors, and clients with product guidance, troubleshooting, and system performance. This is an excellent opportunity to develop specialist knowledge in an innovative fire suppression technology.

The role:
Provide technical support to clients across the UK, both remotely and on-site when required
Develop in-depth expertise in residential water mist fire suppression products and systems
Assist installers and contractors with system setup, commissioning support, and troubleshooting
Diagnose and resolve technical issues relating to plumbing, hydraulics, and system performance
Support the sales and project teams with technical advice during project planning and installation stages
Maintain accurate records of technical support cases, site visits, and resolutions.
Contribute to the development of technical documentation, manuals, and support materials
The person:
Proven background in plumbing, water systems, or hydraulic systems
Strong practical understanding of water-based systems and installations
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Reference Number: BBBH24573A

Keywords: Technical Support Engineer, Plumbing, Hydraulics, Water Systems, Pumps, Wiring, Nozzles, Water Mist Systems, Fire Protection, Hull

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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Location:
Hull
Salary:
£45,000
Job Type:
FullTime
Category:
IT

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