A leading digital agency is seeking a Support Service Lead in Manchester. You will oversee day-to-day support operations, focusing on process efficiency and client satisfaction. This mid-senior level role requires strong operational management skills, client communication, and experience in training. Additional benefits include hybrid working, 28 days of annual leave, and a supportive work environment. The ideal candidate is proactive, adaptable, and committed to continuous improvement. #J-18808-Ljbffr