We're seeking a Support Navigator for a full time permanent position, supporting customers with a variety of complex issues, ranging from trauma to substance misuse.

Full time | Perm

47.5hrs p/w (1 sleep in shift p.w)

£31,155.54

Must Drive

To empower and enable service users to achieve recovery, wellbeing and independence, through the utilisation of creative, flexible, and outcomes driven support planning anddelivery techniques. You will oversee a case load of service users and be responsible for supporting the individuals in our service to maximise their independence, health, and wellbeing within the community through taking a person-centered approach to developing and delivering meaningful and appropriate support solutions.

• Oversee the case load of service users you are responsible for to ensure all aspects of support are delivered, risks assessed and reviewed and outcomes met.

• Complete and review support plans with clear outcomes and actions that enable our service users to move towards independence and belonging.

• Promote independence and provide general support to our service users

• Complete and review clear task plans, ensuring they are followed, actioned and recorded by yourself and other members of the team.

• Complete, action, and review risk management plans whilst delivering creative, flexible and, outcomes driven support.

• Support the implementation of service users' personal goals and ensure monthly KPI targets are met and the cases you support are compliant.

• Support with crisis mitigation and resolution.

• Report on client non engagement and create strategies to improve engagement.

• Actively communicate with external healthcare professionals involved in clients support and understanding their roles and keeping them informed.

• Build strong relationships with family members and be the point of contact whilst positively representing the organisation.

• Enable service users to access and participate in their local community, including access to education and employment opportunities.

• Define & oversee individual and communal budgets and finances.

• Raise safeguarding referrals when required with relevant local authorities.

• Support new staff with induction and shadowing

• Provide help with the upkeep of a client’s property

• Consistently demonstrate The Maples values (FOCUS)

• Carry out any other duties as required to support the team and our service users.

Please do reach out if you would like to learn more about this opportunity