Supplier Relationship Associate

New Yesterday

Job Description

Permanent | Mainly Remote (office attendance once a month)
  Meraki Talent are working with a leading Investment Management and Fund Solutions firm to support them with the appointment of a Supplier Relationship Associate on a permanent basis.
  Key Responsibilities
  • Develop and maintain strong relationships with key service providers to deliver outstanding client service.
  • Act as the escalation point for client issues, managing and resolving concerns promptly and effectively.
  • Lead operational meetings, reporting on performance, complaints, and compliance as required.
  • Communicate confidently with stakeholders to ensure service standards are met and manage operational changes.
  • Collaborate with internal teams and third parties to resolve service gaps and drive improvements.
  • Understand clients’ business models, products, and strategies to provide tailored support.
  • Manage daily operational queries and small projects, ensuring timely resolution and communication.
  • Deliver monthly KPIs, maintain SLAs, produce reports, and oversee accurate client communications.
  • Assist with client visits and ensure quality control of breach reports before distribution.
  Candidate Profile
  • Proven relationship management experience in asset management or servicing
  • Experience within middle office / investment operations
  • Ideally IOC qualified or equivalent
Apply
Location:
London
Category:
Business

We found some similar jobs based on your search