Store Manager

New Today

Job Overview Age UK has an exciting opportunity to join their fantastic team in Harrogate. We are recruiting for a Shop Manager to manage the day‑to‑day running of our Harrogate shop. As a Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience. Key responsibilities
Manage day‑to‑day shop operations. Supervise and develop a team of staff and volunteers. Maximise sales and profits. Ensure excellent customer and donor experience. Handle or lift stock up to 10 kg.
Key qualifications
Experience in a performance‑driven retail/customer‑centric environment. Experience of managing people. Ability to lift and carry bags of stock up to 10 kg. Ability to build, retain and develop a team. Strong drive to achieve results through others. Ability to delegate, coach and listen. Ability to manage time under conflicting priorities. Ability to motivate self and others. An open and adaptable approach to change and be able to support others through it. Experience of communicating with a diverse workforce and customer base. Ability to establish and maintain successful retail processes and merchandising. IT literacy and numeracy skills.
Benefits
Competitive salary, 25 days annual leave (pro rata for part‑time colleagues) + bank holidays + annual leave purchase scheme. Wellbeing days – 2 paid days per year (pro rata for part‑time colleagues). Excellent pension scheme, life assurance, Bupa health cashback plan and EAP. Car Benefit scheme, Cycle to Work scheme. Home & Tech – apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme. You Did It Awards – recognition awards from £100 to £250.
Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case‑by‑case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need‑to‑know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Safeguarding Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. #J-18808-Ljbffr
Location:
Harrogate
Job Type:
FullTime

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