Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.For our outlet in Ashford, we are looking for you asStore Manager (m/f/x)Tasks:Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitabilityMeet sales goals by training, motivating, mentoring and providing feedback to sales staffEnsure high levels of customer satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresMaintain outstanding store condition and visual merchandising standardsReport on buying trends, customer needs, profits etcPropose innovative ideas to increase market shareConduct personnel performance appraisals to assess training needs and build career pathsDeal with all issues that arise from staff or customers (complaints, grievances etc)Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achievedPayroll management and controlRepresenting the companyProfile:Proven successful experience in store managementPowerful leading skills and business orientationPeople and customer management skillsStrong organizational skillsGood communication and interpersonal skillsBS degree in Business Administration or relevant field preferableEnthusiastic about fashionLocationAshford / UKWant to know more about working at Carhartt - Work in Progress?Kent, United Kingdom of Great Britain and Northern Ireland #J-18808-Ljbffr