SQL Applications Support Analyst

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SQL Applications Support Analyst
SQL Applications Support Analyst - SQL/ T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - to £40k + excellent bonus + excellent bens
My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential.
Applications Support Analyst Role and Responsibilities:
- Provide technical triaging and 2nd line applications support across the business
- Ensure that the correct priority and severity are assigned to all applications issues
- Work with colleagues across Technical and Service Management teams to leverage the necessary skills for fault resolution
- Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels
- Engage fully with internal stakeholders to re-assign faults and issues where necessary
Applications Support Analyst Skills and Experience:
- A d...
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Location:
Warrington
Salary:
£40,000
Job Type:
FullTime
Category:
Management & Consultancy

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