Job Description

Why choose Logicalis?

As Architects of Change, Logicalis focuses on designing, supporting, and executing clients' digital transformation by combining their vision with technological expertise and industry insights. The company leverages its deep understanding of key IT drivers such as security, cloud, data management, and IoT to address customer priorities including revenue growth, operational efficiency, innovation, risk and compliance, data governance, and sustainability.

Job summary:

Develop and expand the market for enterprises in Taiwan. Visualize customer issues related to IT infrastructure and consult on To-Be models to resolve current issues using cutting-edge technology based on Logicalis Standardized Solutions, including global network, data centers, cloud, security, and operations. Perform comparison and cost simulations for budget planning.

Accountabilities:

• Provide presales design support for medium to high-level multi-layer solutions for both new and existing customers requiring Logicalis Global Standardized Solutions and managed network services.
• Maintain end-to-end solution integrity across all products and services sold to customers.
• Engage actively with customers alongside the sales team for technical qualification and consultation.
• Deliver service demonstrations and presentations to articulate the value proposition of proposed solutions.
• Oversee the start-to-finish delivery of projects, ensuring high quality, budget adherence, and schedule compliance.
• Plan and manage project scope, schedules, and resources effectively.
• Monitor resource utilization to facilitate planning and scheduling.
• Lead diverse internal and external stakeholder teams.
• Identify, assess, and manage project risks, implementing mitigation strategies as needed.
• Manage project scope creep, changes in user requirements, schedule slippage, technical issues, and resource shortages.
• Ensure timely submission of project reports.
• Work closely with clients to ensure contractual milestones are met for billing purposes.

The individual and their experience:

• A relevant degree with a minimum of 3 years of related work experience.
• Good knowledge of network systems, public cloud/private hosting services, or operational frameworks.
• Strong customer service attitude.
• Excellent written and oral communication skills.
• Problem-solving and critical thinking abilities.
• Project and time management skills.
• Conflict management and negotiation skills.
• Persuasion skills and the ability to coordinate activities.
• Result-oriented mindset.
• Ability to work independently and as part of a team.
• Maintain confidentiality of company information when required.
• Effective time management, meticulousness, and organizational skills.
• Proficiency in Cisco CCNA, Microsoft Azure or AWS, VMware VCP certifications.