IBM Consulting Career Overview A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities

Defining and detailing the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint. Understands client's business challenges and offering solution to address business needs. Recommend experience in designing workflows to implement business processes. Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods. Provides advisory to clients on their ServiceNow roadmap. Actively participate in understanding customer problems.

Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise

Extensive ServiceNow development experience. Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features. Extensive experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices. Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions. Experience coordinating with other process and integration owners. Fluent and written English.

Preferred technical and professional experience

Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution. Large program experience leading end-to-end architecture and design. Experience helping customers deploy and see the value of the products they have purchased.

About Business Unit IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. Other relevant job details IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title ServiceNow Architect Job ID 52838 City / Township / Village London State / Province London, City of Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 60% or 3 days a week (home on weekends - based on project requirements) Company (8660) IBM United Kingdom Limited Shift General (daytime) Commissionable / Sales incentive based position Equal Employment Opportunity IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr