Overview

Join to apply for the Software Engineering Manager - Loyalty role at Marks and Spencer.

As part of the M&S Software Engineering team, you’ll be joining a well‑loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues. With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital‑first and engineering‑led organisation, with the quality of our engineering team being a key differentiator.

We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self‑managing, multi‑disciplinary engineering teams – designing, building, releasing, and maintaining products. Working as an equal partner with Product and Delivery, you will deliver sophisticated and robust solutions to solve daring problems for our customers.

Responsibilities

• Build, mentor and manage a high‑performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement. Facilitate communication and collaboration among team members. Ensure budgets, people, and resource allocation and workload balance across projects.
• Oversee the planning, execution and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks and dependencies, taking corrective action when necessary. Work closely with product management, design and programme management to define project scope, goals and deliverables.
• Drive adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team’s technical roadmap and support the product management team to prioritise it against the commercial roadmap.
• Establish and enforce quality standards, ensuring software products meet performance, reliability and usability requirements. Oversee maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Qualifications

• Previous polyglot hands‑on senior software engineer.
• Experience working on highly scalable software solutions across web or.
• Extensive background in software engineering with several years’ experience in a variety of systems and technologies.
• Experience building and leading teams of highly skilled, senior software engineers that deliver high‑quality software.
• Excellent understanding of system design, software architecture, cloud and software engineering standard methodologies.
• Promoter of DevOps: you build it, you run it.

Tech Stack

• Java, Spring, Spring Boot, Micronaut
• React, Next.js, TypeScript, Angular
• Azure Cloud, Kubernetes, Dynatrace (observability)
• SQL Server, MongoDB, Ignite, Redis

Benefits

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
• Competitive holiday allowance with the option to buy more.
• Discretionary bonus schemes linked to your performance and ours.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market‑leading family policies, including parental, adoption and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.

Inclusion & Welcome

We are ambitious about the future of retail. We are disrupting, innovating leading the industry into a more conscientious, inspiring digital era. Mark’s & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.