Site Relationship Manager (Digital) - Filton

Find out if this opportunity is a good fit by reading all of the information that follows below.
Location: Filton - around 60% onsite, with flexibility
Hours: 35 hours per week (4.5-day week between 07:00-19:00)
Clearance: BPSS+ (arranged by Airbus)
Pay: £26.16 per hour (PAYE) / £35.00 per hour (Umbrella)
Working style: Hybrid (onsite presence required)
Join us and shape the digital future of the Filton Plant
Guidant Global is delighted to partner with Airbus to recruit a Site Relationship Manager (SRM) supporting Digital for Operations at the Filton Plant.
This is a fantastic opportunity for someone who thrives on building strong relationships, influencing digital strategy, and supporting operational excellence in a complex manufacturing environment.
As the SRM, you'll be the essential link between the Digital organisation and plant operations-acting as a trusted advisor, championing digital solutions, and ensuring the site receives exceptional support for digital products and tools.
What you'll be doing
You will play a strategic, visible, and highly influential role, including:
Strategic partnership & stakeholder engagement

• Build strong, trusted relationships with Filton Plant leadership and operational teams.
• Represent the Digital function onsite, attending key routines and providing regular updates on digital performance, adoption, and value.
• Lead the 'Digital for Operations' community locally-helping shape, maintain, and communicate the plant's digital roadmap.

Digital delivery & optimisation

• Coordinate and support the deployment of Digital products, ensuring the right stakeholders are engaged and risks/opportunities are managed.
• Ensure smooth business continuity for all plant-critical digital solutions.
• Embed digital demand management processes that reflect site priorities and operational needs.

Continuous improvement & innovation

• Challenge current ways of working and help drive change, simplification, and digital innovation.
• Promote digitalisation, automation, and the removal of legacy applications.
• Support major transnational change programmes across the Airbus network.

Operational excellence & cyber security

• Strengthen local cyber-security practices by supporting and developing the IT-in-OT team.
• Ensure effective crisis management, including communication, root-cause analysis, and preventive actions.
• Monitor and escalate service-level performance, especially for digital shopfloor support contracts.

People leadership & collaboration

• Coach and develop Digital team members, including early-career talent.
• Work closely with Digital Workplace, ERP/SAP, Infrastructure and other teams to ensure aligned delivery.
• Contribute to resource planning, financial management, and supplier performance oversight.

• Experience working in large-scale industrial, engineering or manufacturing environments.
• Broad understanding of digital products, tools, and processes.
• Stakeholder management expertise with the ability to influence at all levels.
• Strong communication skills, adaptable to diverse technical and operational audiences.
• Knowledge of cyber-security practices (desirable but not essential).
• Familiarity with shop-floor IT/OT environments is highly beneficial.

Personal qualities

• Confident building trust across teams.
• Proactive, resilient, and comfortable leading in fast-moving environments.
• Curious and forward-thinking with a continuous-improvement mindset.
• Skilled at balancing competing priorities in a complex stakeholder landscape.

Experience is valued over formal qualifications.
Why this role matters
The Filton Plant is a key site within the Airbus family, responsible for major components including A400M wings, A350 gear beams, and cutting-edge technology centres such as the Wing Technology Development Centre and the Additive Layer Manufacturing reference centre.
Your work will directly contribute to:

• A secure, resilient digital ecosystem
• Streamlined operations and improved productivity
• Successful digital transformation across the plant
• A collaborative, innovative digital culture

• A highly influential role at the heart of digital transformation
• The opportunity to impact operational excellence at a major Airbus site
• Hybrid working and a supportive onsite community
• Coaching and leadership opportunities within the Digital organisation
• A people-centred employer committed to inclusion and well-being

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.