Services Manager (CQC Registered Manager)
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Dual Service Registered Manager – 3 Sites - Anderida, Court Lodge and Rose Cottage
Anderida, Court Lodge and Rose CottageJob Type: Full-Time, PermanentSalary: £42 – 45k, dependent on experience
Reporting to the Locality Manager, the Dual Service Registered Manager will provide operational, commercial, and quality leadership across the three services. You’ll play a key role in service delivery, regulatory compliance, people management, and business development.
You will ensure our service users receive high-quality, personalised care and support while maintaining the home’s full occupancy, financial stability, and staff performance.
Service Operations
Lead on recruitment and resource management to minimise agency use.Tailor all services to meet the unique needs of each individual.
Commercial & Business Development
Build and maintain strong relationships with local authorities and external partners.Collaborate with the Business Development team to grow the service organically.
Financial Management
Monitor financial performance, identifying and addressing variances proactively.Communicate service changes to finance within 2 days.
Quality & Compliance
Ensure compliance with internal policies, CQC regulations, and contractual obligations.Embed person-centred care pathways across the service.Respond to complaints effectively and uphold excellent customer service standards.
Leadership & People Management
Manage performance, encourage development, and address underperformance as needed.Conduct supervisions, disciplinary and appeal hearings appropriately.
Promote a culture of learning, quality improvement and service efficiency.NVQ Level 5 in Leadership for Health and Social Care (or equivalent).Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.Strong understanding of CQC standards and regulatory frameworks.Proven leadership, financial and operational management skills.
Ongoing training and professional development opportunities.Competitive salary and benefits package.
If you're a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we’d love to hear from you.
CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a “Disability Confident Leader”.Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.STRICTLY NO AGENCIES
- Location:
- Ashford, Surrey
- Job Type:
- FullTime