ServiceNow Solution Architect (Ref: 195600) in London
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Job Description
Contact: Reuben.hillier@forsythbarnes.com
Our client is seeking a ServiceNow Solution Architect to lead the design and delivery of complex ServiceNow implementations for enterprise clients.
You will play a key role in shaping platform architecture, guiding delivery teams, and advising senior stakeholders on how to maximise value from the ServiceNow platform. The role combines technical architecture, consulting expertise and programme leadership, ensuring solutions are
scalable, maintainable and aligned with business outcomes.
Key Responsibilities
Architecture & Design
Lead end-to-end solution architecture for ServiceNow transformation programmes
Translate business requirements into scalable ServiceNow platform designs
Define architecture aligned with ServiceNow best practices and platform standards
Platform Strategy
Support clients in defining ServiceNow platform roadmaps and governance frameworks
Drive adoption of standardised workflows and platform capabilities
Ensure alignment with CSDM and CMDB architecture best practices
Delivery Leadership
Guide development teams through design, build and deployment phases
Provide technical oversight and architectural governance
Ensure solutions are delivered efficiently, securely and at enterprise scale
Stakeholder Engagement
Act as a trusted advisor to senior stakeholders and programme leadership
Facilitate workshops to define future-state workflows and platform capabilities
Present architectural solutions to both technical and non-technical audiences
Innovation
Identify opportunities to leverage automation, AI and advanced ServiceNow capabilities
Support adoption of features such as Virtual Agent, AI workflows and intelligent automation
Required Skills & Experience
Significant experience within the ServiceNow ecosystem
Proven experience designing enterprise-level ServiceNow architectures
Strong understanding of ServiceNow platform capabilities and best practices
Experience across multiple modules such as:
ITSM, CSM, HRSD, ITOM
Strong experience with:
CSDM and CMDB architecture
ServiceNow integrations (REST/SOAP APIs)
Platform governance and release management
Enterprise workflow design
Certifications ()
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Application Developer
ServiceNow Certified Technical Architect (CTA)
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
- Location:
- London
- Job Type:
- FullTime
- Category:
- Architect