ServiceNow Senior Managed Service Consultant
New Today
Atos Group is a global leader in digital transformation with c. 70000 employees and annual revenue of c. 10 billion operating in 67 countries under two brands Atos for services and Eviden for products. European number one in cybersecurity cloud and high-performance computing Atos Group is committed to a secure and decarbonised future and provides tailored AI-powered end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world the Group enables its customers and employees and members of societies at large to live work and develop sustainably in a safe and secure information space.Our Application Management ServicesThe primary role of the Senior Managed Service Consultant is to work closely with managed service customers to review enhancement requests, propose solutions to business problems and then deliver the chosen design.Where purpose meets careerOpportunity to configure and develop ServiceNow applications and modules across the breadth of the platformOpportunity to engage with multiple customers in different sectors using different areas of the ServiceNow productCareer development - ServiceNow training and certification in line with business needs and personal growthResponsibilitiesCustomer engagement & ownership: Act as first point of contact, manage enhancement requests and lead design workshops.Technical delivery & problem-solving: Provide creative solutions and deliver ServiceNow implementations from design through testing.Collaboration & communication: Share best practices, demonstrate strong verbal/written skills and support knowledge transfer.Required skills and experienceServiceNow expertise including implementation experience plus at least 2 CIS certifications.Technical proficiency: Strong scripting (PERL JavaScript Python Shell) and web services (REST SOAP XML JSON).Additional knowledge (desirable): Experience with ServiceNow modules (SPM ITOM CSM HR IRM) and relational databases (MySQL MSSQL Oracle).Must hold or be capable of obtaining SC clearance to work with UK public sector organisations.BenefitsPension Scheme - contributions matched up to 10%Private medical coverIncome ProtectionLife Assurance25 days paid leave National HolidaysFlex benefits programNoteThis role is UK-based and offers a remote working opportunity with occasional UK domestic travel.Recruiter ContactPlease write directly to Inka Tsonevaon.Diversity Equity & InclusionHere at Atos diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer we encourage applications from all applicants especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.We are also a care leaver-friendly employer. If you require additional support with your application please contact our recruiter or send an email to our dedicated mailbox.Lets grow together.Key SkillsBusiness DevelopmentSales ExperienceB2B SalesTime ManagementHP Service ManagerWindowsServiceNowRelationship ManagementOperating SystemsManagement ConsultingTroubleshootingAutomotive ServiceEmployment Type : Full-TimeExperience: yearsVacancy: 1Required Experience: Senior ICService Consultant • Aberdeen, Scotland, UK
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- Location:
- Aberdeen City
- Job Type:
- FullTime