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Job Description
We are seeking a highly motivated and experienced ServiceNow Project Manager to join our dynamic team. Previous experience with ServiceNow implementations is essential
The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead cross-functional teams.
Key Responsibilities:
Project Planning and Execution:
Involvement and leadership demonstrated in early Pre-Sales engagements e.g. Client meetings, clarification of deliverables, resources and timeframes
Accountable for client interactions and project delivery
Plan, execute, and finalize projects according to strict deadlines and within budget.
Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop detailed project plans and manage project timelines.
Monitor and report on project progress, identifying and mitigating risks and issues (RAID etc)
Manage changes to project scope, schedule, and costs using appropriate verification techniques.
Lead client interactions and produce high quality project updates in Daily/Weekly sessions and Steer Co’s
Ability to flexibly operate projects in Agile and Waterfall methodologies
Identify areas for project growth to support client Strategic objectives
People Management
Lead, mentor, and motivate project team members, fostering a collaborative and high-performance work environment.
Assign tasks and responsibilities to team members based on their skills and expertise.
Conduct regular team meetings to review project progress, address issues, and ensure alignment with project objectives.
Lead internal initiatives to consistently improve our capabilities and drive industry leading performance
Project Performance Management:
Set clear expectations and provide ongoing feedback to project team members.
Address issues promptly and implement corrective actions as needed.
Conflict Resolution:
Mediate conflicts and facilitate effective communication to resolve issues.
Stakeholder Management
Provide exceptional levels of verbal and written communication to clients and the ability to build rapport via teams and face to face.
Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
Communicate project status, risks, and issues to stakeholders in a clear and timely manner.
Manage stakeholder expectations and ensure alignment with project goals.
Qualifications:
ITIL and PMP or PRINCE2 certification .
Minimum of 3 years of project management experience in a consulting environment
ServiceNow deployment and improvement project experience essential
Strategic thinking with the ability to align ServiceNow solutions with client objectives
Proven track record of successfully managing projects from start to finish.
Proven experience in client-facing roles, with strong communication and interpersonal skills.
Expertise in project governance, resource management, and change control.
Strong understanding of project management methodologies and tools.
Ability to manage multiple projects simultaneously and work well under pressure.
Proficiency in project management software
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.