We are looking for an organised and reliable Service Support Assistant to join my clientsChildren and Family Services team. You will provide high-quality administrative and customer support, helping ensure services for children and families run smoothly. This is a varied role where attention to detail, teamwork, and confidentiality are essential. You will be downloading and logging responses within 24 hours of receipt. You will need to be able to process at high speed with accuracy Full time role, 09.00 - 17.00, Monday - Friday Key Responsibilities Administration & Data Support Accurately input and manage information on internal systems

Update case records, upload documents, and send correspondence

Maintain filing systems and support audits and inspections

Produce reports, spreadsheets, and basic statistics

Customer Service Handle phone calls, emails, and enquiries from the public and professionals

Welcome visitors and provide a helpful, professional service

Contact families, referrers, ...