Service Sales Executive
New Yesterday
Working within Vertiv’s Non‑Contract Department, you will be responsible for delivering the company’s service sales strategy to both new and existing customers. This role requires maximising sales opportunities across the existing customer base while proactively developing new business. You will play a key role in driving the growth of non‑contract service revenues across the UK.
Responsibilities
Review daily engineer reports and internal inquiries to identify service opportunities
Recommend appropriate service solutions based on identified needs
Create comprehensive project files and quotations based on field engineer findings
Provide lifecycle planning advice, including technical recommendations and budget guidance
Build and maintain strong relationships with existing customers by increasing awareness of Vertiv's full service capabilities
Support both current and prospective customers on technical and project‑related matters
Support Area Sales Managers with customer accounts and strategic initiatives as needed
Deliver accurate, professional quotations within established timeframes
Proactively follow up on outstanding quotations through phone and CRM coordination
Log all opportunities and maintain accurate records in Oracle Cloud CRM system
Update leads and project activity weekly to enable accurate forecasting
Submit weekly and monthly order reports and forecasts to management
Ensure all work is administered according to current Service Sales Procedures
Maintain communication with internal departments, external customers, and suppliers
Support integration and cooperation between all sales divisions within Vertiv
Adhere strictly to company Health, Safety & Environmental (HSE) policies
Assess and control all risks (health, safety, and environmental) on projects
Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulations is managed and performed in full compliance with the company’s ITC certification program itself
Operate within company ethical business guidelines at all times
When necessary, attend our customer’s sites to undertake site surveys and site meetings
Qualifications
A basic understanding of Vertiv offerings
A basic understanding of business‑critical applications
Excellent interpersonal and communication skills
Computer literate
Understanding of the UK market
Ideally a minimum of 2 years sales experience
Valid driving licence
Self‑disciplined and motivated
Excellent financial management skills
Excellent organisational and time management skills
Excellent written and verbal communication skills
Ability to successfully communicate with various departments and personnel in potentially stressful situations
Ability to prioritise
Physical & Environmental Demands
None
Time Travel Required
10%
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com.
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- Location:
- Southampton
- Job Type:
- FullTime