We are seeking an experienced and motivated Service Manager to lead our domiciliary care and supported living services. You will be responsible for delivering high-quality, person-centred care while ensuring full compliance with CQC regulations.

This is a hands-on role where you will manage day-to-day operations, support and develop staff, oversee care planning and risk assessments, and maintain strong relationships with service users, families, and local authorities.

• Lead and manage domiciliary care and supported living services
• Ensure care plans and risk assessments are accurate and up to date
• Maintain compliance with CQC standards and company policies
• Supervise, support, and develop staff teams
• Conduct audits and implement quality improvements
• Manage Rotas and contribute to service efficiency
• Liaise with external professionals and attend reviews
• Respond to safeguarding concerns appropriately

• Experience in domiciliary care and/or supported living
• Strong knowledge of CQC regulations
• Experience managing or supervising care staff
• Excellent communication and organisational skills
• Confident using IT systems
• Flexible, proactive, and able to work under pressure

• NVQ Level 3 in Health & Social Care (or willingness to work towards)
• Experience with audits, compliance, and on-call duties

• Supportive and professional working environment
• Ongoing training and career development
• Opportunity to lead and shape high-quality care services

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