Service Maintenance Manager

New Yesterday

Robertson Recruitment are working with our Fire & Security client to fulfil the following permanent / full-time role of Service Manager.
The Service Manager is responsible for the service and maintenance delivery through the Senior Engineers and Regional Engineering Teams. The Service Manager is Accountable for delivering service and maintenance works in line with client expectations and SLAs.
Offering a fantastic salary bracket from £42,000 to £50,000 per annum

Duties & Responsibilities:
Customer Service Provide our clients with excellent customer service at all times.
Foster a partnership approach with clients in order to understand needs and minimise any service misses.
Arrange and manage regular face to face customer meetings, to review service levels and future opportunities with clients.
Manage any escalated customer complaints quickly and to a satisfactory outcome for both part...
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Location:
Poole
Salary:
£50,000
Job Type:
FullTime
Category:
Installation, Maintenance & Repair

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