Service Desk Team Leader required for a globally recognised luxury brand catering to High Net Worth Individuals. This 12 month fixed term contract offers a salary up to 55k plus a premium benefits package, based in London's West End near Oxford Street Tube Station. As the Service Desk Team Leader you will a talented team of 3 and reporting directly to the IT Manager, you will oversee white-glove support for 600 staff across a modern mobile-first estate including 550 iPhones and 300 laptops, all managed through a mature ServiceNow environment. This is a unique opportunity to elevate your leadership career within the prestigious luxury sector . Having recently transitioned from Jira to ServiceNow , the organisation is looking for a leader to champion this enterprise-grade ITSM tool. Beyond managing a team of 3, you will act as the formal deputy for the IT Manager, standing in to lead the broader function during their absence. This role offers the perfect platform to demonstrate your ability to maintain world-class standards for an elite user base while gaining senior-level management exposure. You will enjoy a prime W1 location, the prestige of working with a Tier 1 brand, and a culture that truly values technical excellence. The organisation is...